Providing advanced, personalised infomobility services using agent technologyProviding advanced, personalised infomobility services using agent technology Πλήρης Δημοσίευση σε Συνέδριο Conference Full Paper 2015-11-142003enThis paper describes a real world application, the IMAGE system, proposing e-services for mobile users. We believe that such an application can be interesting for a large public taking into account that current developments in many areas (e.g. mobiles devices, wireless networks industries, GPS, GIS, routing) make possible the proposal of quite complex services for such kind of users. To this end, we precisely present how we integrated electronic services for mobile users (e.g. geo-reference, routing, mapping services) and introduced the personalized service feature, using agent technology in the context of the IST project IMAGE. The overall system architecture and business model are presented along with a particular focus on the Intelligent Module (IM), which is a multi-agent system. The IM is the core component of the IMAGE system. It is composed of several types of agents who realize through interaction, the IM functionalities within the overall IMAGE system. http://creativecommons.org/licenses/by/4.0/Proc. of the 23rd SGAI International Conference on Innovative Techniques and Applications of Artificial Intelligence Moraïtis Pavlos Petraki Eleftheria Πετρακη Ελευθερια Spanoudakis Nikolaos I. Σπανουδάκης Νικόλαος Ι. Informatics computer science informatics