Developing integrated quality criteria to continuously improve the supply chain processDeveloping integrated quality criteria to continuously improve the supply chain process Σύντομη Δημοσίευση σε Συνέδριο Conference Short Paper 2015-11-052002enThe article discusses a conceptual model targeted to assisting companies in developing criteria to assess and continuously improve Supply Chain Processes. Model formulation is achieved via the conjunction of key generic areas of concern with core processes for supply chain effectiveness. Model is referred as SCQT – Supply Chain Quality Tool. Motivation underlying SCQT development is discussed and links with the Business Excellence Model are identified. The article concludes with a proposal on applying SCQT in practice and by listing areas for further research on the subject. http://creativecommons.org/licenses/by/4.0/18th International Logistics Congress and Exhibition40.pdfChania [Greece]Library of TUC2015-11-05application/pdf36.0 kBfree Moustakis Vasilis Μουστακης Βασιλης Bilalis Nikolaos Μπιλαλης Νικολαος E. D. Fassoula