A model of web site quality assessmentA model of web site quality assessment
Peer-Reviewed Journal Publication
Δημοσίευση σε Περιοδικό με Κριτές
2015-10-152006enThe article presents a hierarchical fr
amework, which supports website quality
assessment. The framework is composed of
a hierarchical structure of criteria and
sub-criteria and makes use of
the Analytic Hierarchy Proces
s to enhance criterion and
sub-criterion weight value assessment
during group assessment. To validate the
framework we conducted an experiment,
which involved the assessment of the
websites of the three cellular phone servic
e providers in Greece by 122 users. Results
confirmed framework validity and rotated f
actor analysis supported reduction of the
original model to a website quality
scoring framework, which involves nine
composite quality criteria. http://creativecommons.org/licenses/by/4.0/Quality management journal13222-37
Moustakis Vasilis
Μουστακης Βασιλης
Tsironis Loukas
Τσιρωνης Λουκας
Litos Charalampos
Λιτος Χαραλαμπος
ResearchGate