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Institutional Repository [SANDBOX]
Technical University of Crete
Technical University of Crete
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| URI: | http://purl.tuc.gr/dl/dias/E2901BB1-3B59-4325-821F-577022172946 | ||
| Year | 2022 | ||
| Type of Item | Master Thesis | ||
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| Bibliographic Citation | Anna Limogianni, "Multicriteria analysis of hotel customer ratings in Crete", Master Thesis, School of Production Engineering and Management, Technical University of Crete, Chania, Greece, 2022 https://doi.org/10.26233/heallink.tuc.92572 | ||
| Appears in Collections |
Tourism is still considered the heavy industry of Greece and is therefore one of the main pillars of our country's economy. The main goal of the tourism sector is to offer services and experiences that will fully meet the needs of travelers. Therefore, choosing a hotel unit for quiet and relaxing holidays is an important issue for travelers. They are invited through huge and unstructured evaluations to choose the right hotel. The purpose of this dissertation is to develop a web crawler which tourist accommodation criteria such as category of hotel, scores of staff, facilities, cleanliness, comfort, value for money, location, wifi will be collected from search engine Booking.com, and apply a multi-criteria methodology UTADIS for ranking hotel units ,helping traveler to choose quickly and immediately which accommodation suits his needs. The analysis is carried out in 61 tourist accommodation in Crete.
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