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Remaining safe by working at the edge of compliance and adaptation: reflective practices in aviation and air traffic control

Kontogiannis Thomas, Malakis Stathis

Απλή Εγγραφή


URIhttp://purl.tuc.gr/dl/dias/07D0E43F-4D4B-4890-82C9-8D69CAA70CE5-
Αναγνωριστικόhttps://doi.org/10.1080/1463922X.2012.672597-
Γλώσσαen-
Μέγεθος26en
ΤίτλοςRemaining safe by working at the edge of compliance and adaptation: reflective practices in aviation and air traffic controlen
ΔημιουργόςKontogiannis Thomasen
ΔημιουργόςΚοντογιαννης Θωμαςel
ΔημιουργόςMalakis Stathis en
ΕκδότηςTaylor & Francisen
ΠεριγραφήΔημοσίευση σε επιστημονικό περιοδικόel
ΠερίληψηMost efforts in safety management have focused on formal work organisation (e.g. procedures and safety rules), neglecting issues of compatibility with practitioner work practices; as a result, compliance – adaptation tradeoffs may arise that are difficult to resolve in complex situations. This article reviews earlier research in communities of practice and uses an ethnographic study to examine how practices evolve and what conditions make them vulnerable to failure in the context of air traffic control. System dynamics are used to model the development and revision of work practices, as well as their interaction with the formal work organisation. Several proposals are made how to support the processes of ‘reflection-in-action’ (i.e. mindful adaptation of practices) and ‘reflection-on-action’ (i.e. articulation and transmission of practices) that help practitioners in revising and reflecting on their practices to achieve better adaptation. The discussion addresses many challenges in integrating the formal work organisation with practitioner practices, transmitting good practices across organisations and promoting organisational learning.en
ΤύποςPeer-Reviewed Journal Publicationen
ΤύποςΔημοσίευση σε Περιοδικό με Κριτέςel
Άδεια Χρήσηςhttp://creativecommons.org/licenses/by/4.0/en
Ημερομηνία2015-11-06-
Ημερομηνία Δημοσίευσης2013-
Θεματική Κατηγορίαreflection-in-actionen
Θεματική Κατηγορίαre-planningen
Βιβλιογραφική ΑναφοράT. Kontogiannis , S. Malakis, "Remaining safe by working at the edge of compliance and adaptation: reflective practices in aviation and air traffic control," Theoretical Issues in Ergonomics Science, vol. 14, no. 6, pp. 565-591, 2013. doi: 10.1080/1463922X.2012.672597en

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