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Institutional Repository [SANDBOX]
Technical University of Crete
Technical University of Crete
EN
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EL
| URI | http://purl.tuc.gr/dl/dias/5CB7D312-FDD9-4E23-B2AC-EFD98ACE5563 | - |
| Identifier | https://doi.org/10.1207/s15327590ijhc1801_4 | - |
| Language | en | - |
| Extent | 25 | en |
| Title | A training approach to the acquisition and retention of fault-finding skills: Making instructions "Visible" on the interface | en |
| Creator | Linou Nadia | en |
| Creator | Kontogiannis Thomas | en |
| Creator | Κοντογιαννης Θωμας | el |
| Publisher | Taylor & Francis | en |
| Description | Δημοσίευση σε επιστημονικό περιοδικό | el |
| Content Summary | This study explores how information technology can be used as a training medium in the acquisition and retention of fault-finding skills. Instructions on strategies were made visible on the user interface by presenting trainees with a set of telltale signs derived from diagnostic heuristics. The objective was to map a diagnostic strategy into the appearance and dynamic behavior of a graphical display. A group of participants T(new) was trained in using the new interface, and verbal instructions (e.g., plant theory) were provided to guide discovery of diagnostic rules. A second group T(old) received the same plant theory but practiced on a conventional interface, whereas a third group T + H was trained to apply a set of heuristics with the support of plant theory. The new interface helped the T(new) group to achieve higher accuracy scores than all other groups in acquiring fault-finding skills. A retention test, 6 weeks later, showed that the T(new) group retained their skills better than the T(old) group. The T(new) group was also better than the T + H group, but not significantly so, in terms of reconstructing faults encountered in the past and solving faults that had never been encountered before. The implications of this study are that making a diagnostic strategy visible reduces the workload in remembering diagnostic heuristics, encourages discovery of new heuristics, and allows trainees to impose their own organization of knowledge. These learning mechanisms may provide a better basis for training in the acquisition and retention of diagnostic skills. | en |
| Type of Item | Peer-Reviewed Journal Publication | en |
| Type of Item | Δημοσίευση σε Περιοδικό με Κριτές | el |
| License | http://creativecommons.org/licenses/by/4.0/ | en |
| Date of Item | 2015-11-06 | - |
| Date of Publication | 2005 | - |
| Bibliographic Citation | N. Linou , T. Kontogiannis, "A training approach to the acquisition and retention of fault-finding Skills: Making instructions "Visible" on the interface," International Journal of Human-Computer Interaction, vol. 18, no. 1, pp. 59-84, 2005. doi: 10.1207/s15327590ijhc1801_4 | en |
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