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Managing emergencies and abnormal situations in air traffic control (part II): Teamwork strategies

Malakis Stathis , Kontogiannis Thomas, Kirwan Barry

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URIhttp://purl.tuc.gr/dl/dias/25F8E34E-1DA1-4CDE-BE6D-C4E36CD5E4A0-
Identifierhttps://doi.org/10.1016/j.apergo.2009.12.018-
Languageen-
Extent7en
TitleManaging emergencies and abnormal situations in air traffic control (part II): Teamwork strategiesen
CreatorMalakis Stathis en
CreatorKontogiannis Thomasen
CreatorΚοντογιαννης Θωμαςel
Creator Kirwan Barryen
PublisherElsevieren
DescriptionΔημοσίευση σε επιστημονικό περιοδικό el
Content SummaryTeam performance has been studied in many safety-critical organizations including aviation, nuclear power plant, offshore oil platforms and health organizations. This study looks into teamwork strategies that air traffic controllers employ to manage emergencies and abnormal situations. Two field studies were carried out in the form of observations of simulator training in emergency and unusual scenarios of novices and experienced controllers. Teamwork strategies covered aspects of team orientation and coordination, information exchange, change management and error handling. Several performance metrics were used to rate the efficiency of teamwork and test the construct validity of a prototype model of teamwork. This is a companion study to an earlier investigation of taskwork strategies in the same field (part I) and contributes to the development of a generic model for Taskwork and Teamwork strategies in Emergencies in Air traffic Management (T2EAM). Suggestions are made on how to use T2EAM to develop training programs, assess team performance and improve mishap investigations.en
Type of ItemPeer-Reviewed Journal Publicationen
Type of ItemΔημοσίευση σε Περιοδικό με Κριτέςel
Licensehttp://creativecommons.org/licenses/by/4.0/en
Date of Item2015-11-05-
Date of Publication2010-
SubjectAir traffic controlen
SubjectCognitive strategiesen
SubjectDecision makingen
Bibliographic CitationS. Malakis, T Kontogiannis, B. Kirwan, "Managing emergencies and abnormal situations in air traffic control (part II): Teamwork strategies," Applied Ergonomics, vol. 41, no. 4, pp. 628–635, doi: 10.1016/j.apergo.2009.12.018en

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