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A model of web site quality assessment

Moustakis Vasilis, Tsironis Loukas, Litos Charalampos

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URIhttp://purl.tuc.gr/dl/dias/610522FE-AF4E-42A2-AD8A-41E6EF801D17-
Identifierhttp://www.researchgate.net/publication/232092479_A_model_of_web_site_quality_assessment-
Languageen-
TitleA model of web site quality assessmenten
CreatorMoustakis Vasilisen
CreatorΜουστακης Βασιληςel
CreatorTsironis Loukasen
CreatorΤσιρωνης Λουκαςel
CreatorLitos Charalamposen
CreatorΛιτος Χαραλαμποςel
PublisherResearchGateen
Content SummaryThe article presents a hierarchical fr amework, which supports website quality assessment. The framework is composed of a hierarchical structure of criteria and sub-criteria and makes use of the Analytic Hierarchy Proces s to enhance criterion and sub-criterion weight value assessment during group assessment. To validate the framework we conducted an experiment, which involved the assessment of the websites of the three cellular phone servic e providers in Greece by 122 users. Results confirmed framework validity and rotated f actor analysis supported reduction of the original model to a website quality scoring framework, which involves nine composite quality criteria. en
Type of ItemPeer-Reviewed Journal Publicationen
Type of ItemΔημοσίευση σε Περιοδικό με Κριτέςel
Licensehttp://creativecommons.org/licenses/by/4.0/en
Date of Item2015-10-15-
Date of Publication2006-
Bibliographic CitationV. Moustakis, L. Tsironis and C. Litos (2006). "A model of website quality assessment." Quality Management Journal, Vol. 13 Iss. 2, pp: 22 – 37. URL:http://www.researchgate.net/publication/232092479_A_model_of_web_site_quality_assessmenten

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