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Coordinating quality, production, and sales in manufacturing systems

Yannis Phillis, Kouikoglou Vasilis, Ioannidis Efstratios

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URIhttp://purl.tuc.gr/dl/dias/23A3AEEC-819B-4652-BF67-352D9B7D5C1C-
Identifierhttps://doi.org/10.1080/00207540410001696357-
Languageen-
Extent10 pagesen
TitleCoordinating quality, production, and sales in manufacturing systemsen
CreatorYannis Phillisen
CreatorΦιλλης Ιωαννηςel
CreatorKouikoglou Vasilisen
CreatorΚουϊκογλου Βασιληςel
CreatorIoannidis Efstratiosen
CreatorΙωαννιδης Ευστρατιοςel
Content SummaryWe explore the benefits of jointly designing quality tolerances, customer admission and production control policies in manufacturing systems producing a single product to meet demand. These problems have been addressed separately in the past. We consider a simple admission/production control policy whereby the system produces until stock reaches a certain level and accepts orders until the backlog reaches another critical level. We model the system using queueing theory and propose an easily implementable procedure for selecting the optimal quality tolerances and the critical stock and backlog levels. From theoretical and numerical results, it appears that the proposed policy achieves a higher profit than other manufacturing practices, in which there is little or no coordination between the production, sales and quality control departments.en
Type of ItemPeer-Reviewed Journal Publicationen
Type of ItemΔημοσίευση σε Περιοδικό με Κριτέςel
Licensehttp://creativecommons.org/licenses/by/4.0/en
Date of Item2015-10-06-
Date of Publication2004-
Bibliographic CitationS. Ioannidis, V. S. Kouikoglou, and Y. A. Phillis, "Coordinating quality, production, and sales in manufacturing systems," Inter. J. of Production Res., vol. 42, no. 18, pp. 3947-3956, 2004.doi :10.1080/00207540410001696357en

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